The conversation with my 17-year-old daughter boiled down to: “just show me.”
I’m always curious how to best sell & market online. So I asked my daughter how she used the web to find what she needed.
Here are some direct quotes that reflect some of the sweeping changes in user behavior:
- Google takes too long to find what I need
- I only use Google as a last resort
- I never use Facebook – unless I have to
- Instagram reels gives me what I want instantly
- Reels are super fast – and the pictures provide extra confirmation I’ve found the right thing
- TikTok is fun, but I use Reels more
- Scrolling through text (or blogs) takes too long – and it’s boring
- Video is way better
- Don’t make me read a bunch of stuff
- Just show me! (her emphasis)
Three take aways for your next generation of buyers:
- Location & medium
- Speed – get to the point
- Just show me a video (a short one)