“Like I said” can be off-putting to your prospect.
It may not kill the deal, but why use words that risk deals.
It sounds like this…
– Prospect: “So, you’re saying the flux capacitor fluxes 24/7?”
– Seller: “Like I said earlier, it does flux 24/7 without interruption.”
Here’s the thing.
1. Prospects don’t know your product like you do.
2. They may be seeing it for the first time.
3. It’s a lot for their brain to take in.
And there are so many better responses.
Rather than, “Like I said…”
Try these:
1. Affirmation: Absolutely – 24/7!
2. Compliment: Great question – it does flux 24/7
3. Curiosity: I’m glad you asked. It does indeed flux 24/7. Is this important in your context, or not so much?
Or, put them all altogether.
– “Absolutely. It’s a great question and I’m glad you asked
– Unlike other solutions that only flux during weekdays
– this enables your team to have 24/7 flux capacity
– Would this be helpful in your context
– or is this not what you had in mind?”
So…
”Like I said,” there are far better options to “like I said…”