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Jun 28 2022

An open problem in sales

There’s an open problem in sales – it’s the toxic language and bravado that’s everywhere.

Words like:

  • Kill
  • Crush
  • Hunt
  • Beast

These are brute force words. This isn’t right…this doesn’t feel good.

Sales is about helping people solve a problem

Our words matter.

The good news is the fix is easy…

These words can be replaced with:

  • Serve
  • Respect
  • Lead
  • Guide

Think about how these words shift expectations:

  • How are you serving your prospects? 
  • Are you treating people with dignity and respect?
  • Are you leading well – is your process clear…?

Rather than words that reflect toxic bravado, these words can make us better at helping people get to where they want to go…

  1. Change your words
  2. Change your thinking
  3. Change your mindset

This feels good!

Related posts:

  1. Sales Boils Down to Lots of Things – Not One
  2. Is Your Sales Approach Hurting You?
  3. Sales Tactics Hurt People

Written by Ted Olson · Categorized: Sales Blog

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