For years my directness was hurting my sales.
Until I learned to soften my language.
Here’s 10 phrases that helped:
- Is it worth looking at this a little differently?
- I’m not sure this is your experience…
- I don’t know if this is on your mind…
- I may be completely wrong here…
- Are you open to a suggestion?
- Is that fair, or am I off base?
- What did I miss?
- What else?
- I hear you
- Mmm
The result:
- Prospects feel safe
- More trust built
- More deals won
I hope this helps!